Heritage Flowers Toowoomba Florist

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Inside Heritage Flowers

About Us

Hi my name is Rachelle Briffa and I am the owner/operator of Heritage Flowers located at 388 Ruthven Street Toowoomba. With 20 years industry experience as an owner/operator in Toowoomba I am well qualified to help you with anything to do with flowers. I love fresh flowers and floral design and I believe that I supply Toowoomba and surrounding areas with the highest quality, fresh and modern designs. No matter what the occasion we can find the perfect way to say "I love you", "Happy Birthday" or "Congratulations'!! If you need any suggestions from myself or my team we love to help, so just ask!

In my store I stock a great range of glass vases, ceramics, teddy bears, balloons and chocolates. I also have a fantastic range of high quality artificial arrangements that look so real no one will be able to tell the difference. We also have the option of Fruit Baskets and Gourmet Hampers which are very popular, even add a bottle of wine if you like. Fruit and gourmet hamper options are great for sending to someone who are in hospital and are not able to receive fresh flowers, and also make fantastic corporate gifts. 

I am a registered agent with Interflora so we can in addition to Toowoomba deliveries send Interstate, Nationally and Internationally. Same day orders are no problem for Toowoomba and within Australia, we just need 24 hours notice for International orders.

Customer service:-All our flowers are sent out in water and with care instructions and complimentary flower food. Our bouquets have a water bag attached to the stems so you needn't worry about sending them to an office and the recipient having to find a vase to put them in. All our arrangements also include flower care instructions.

All Heritage Flowers designs pictured are a guide to the style of flowers, gourmet foods and gifts that will be delivered. Flowers, gourmet foods, containers and accessories may vary according to availabilitiy, the season, or when they do not meet our quality standards. We always do our very best to send what is represented in our catalogue. In some cases, some flowers may be delivered in bud to provide longer enjoyment.

Our guarantee.

We guarantee the freshness, flower quality and value of every order. Delivery will be made on the requested date and every effort will be made to meet requested times. 

Complaints must be made within 48 hours of delivery.

Our corporate clients include Heritage Bank, Wagners, The Chronicle, Toowoomba Regional Council and FKG and Sons.

At Heritage Flowers we have 4 local deliveries a day, and 1 delivery service on a Saturday.


  • Toowoomba Base Hospital
  • St Vincents Hospital
  • St Andrews Hospital

All funeral homes:

  • T.S. Burstows
  • Heritage Funerals
  • Hiram Philp

Retirement Villages and nursing homes:

  • Drayton Villas
  • Yukana
  • Nubeena
  • Westaven RSL
  • Tricare
  • Salem and
  • Lourdes Home

We also deliver to the following surrouding areas:

These delivery areas require an additional fee to our local delivery fee. Call us to get a quote.

  • Cabarlah
  • Cambooya
  • Cotswold Hills
  • Flagstone Creek
  • Gowrie Junction
  • Highfields
  • Hodgsonvale
  • Kingsthrope
  • Mount Kynoch
  • Mount Rascal
  • Murphys Creek
  • Meringandan
  • Preston
  • Wellcamp
  • Withcott
  • Wyreema

We can also arrange couriers for:

An extra $10 on top of the local delivery fee is required for these area:

  • Millmerran
  • Pittsworth

As an Interflora agent we can also arrange for your delivery to go Interstate, Nationally and Internationally.

For local deliveries orders must be received by 2.30 pm Monday - Friday and 10am Saturday. For Interflora or surrounding areas 1.30pm Monday - Friday, and 9.30am Saturday.

Delivery policy.

In situations where a recipient is not at home to accept your gift, our couriers will leave the item in a secure location. If a secure location cannot be identified we will leave a "not-at-home" card and return the flowers to our store and sort out a time for re-delivery.

Accurate delivery details assist us and our couriers to have your order delivered effectively. Please ensure that you check your order confirmation email to ensure the name and address details entered into your order are complete and correct. If the address is incorrect and has to be re-delivered an extra delivery fee will need to be charged. 

 If you require your order to be delivered by a particular time please speak to our friendly staff.